Overseeing a team of Customer Service Representatives, the full-time remote Customer Service Manager will manage daily operations, handle escalated complaints, and monitor performance metrics while supporting staff development and process improvement initiatives. Key responsibilities Manage, coach, and train customer service staff to meet performance standards and conduct regular call monitoring Handle escalated customer complaints and facilitate communication with clients regarding process improvements Track and report on key performance indicators while collaborating with management to enhance service efficiency Required qualifications Minimum of 2 years of Call Center Customer Service experience College degree or demonstrated professional leadership experience Proficient with MS Office and able to navigate telephony and Computer Information Systems technology Ability to work flexible hours and shifts as needed Demonstrates sound judgment and critical thinking skills
Perplexity is looking for a Social Media Manager to expand how Perplexity shows up online. You'll run the channels day to day, writing posts... ..., with a track record of growing an account.Demonstrated experience being entrusted with a brand voiceYou know how to write for...
...submittals, and document control processesSupport ground-up commercial construction projects from start to finishAssist in schedule development,... ...PMWhy JoinTop ENR GC with strong reputation and solid project pipeline for years to comeGround-up commercial and public...
...Stand Up Reach Forklift Operator (Crown)Newnan, GeorgiaType: Temp to HireManufacturing/ProductionSalary: $19 Per HourJob DescriptionStand Up Reach Forklift Operator (Crown)Forklift Driver/Stand Up Reach Truck OperatorRequirements:Previous Stand-Up Reach Forklift experiencePrevious...
...Description Looking for a rewarding and impactful career as a BCBA? Welcome to BEST BUDS ABA THERAPY!! We are a... ...life balance. We are looking to hire a highly trained Board-Certified Behavior Analysts (BCBA) that is looking to make a difference in children's...
DICK'S Sporting Goods in Deer Park is seeking an Advisor to deliver exceptional experiences for athletes. Youll guide them through checkout and loyalty programs while building strong connections and driving engagement.The role offers a chance to work in a supportive ...