Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2424 Harrodsburg Rd, Lexington, KY 40504.
1st shift hours
Paid training
Position will be transitioning to Work-from-Home after set criteria has been met
Position Responsibilities
Works in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous manner.
Schedules appointments electronically for new and established patients, collects and inputs information into our electronic EHR while maintaining a high degree of accuracy.
Independently works to resolve patient and provider questions related to patient care referrals, pre-authorizations/pre-certifications and insurance verifications.
Indexes medical records according to defined processes.
Demonstrates the highest level of commitment, compassion and customer service for all of our patients, providers and other team members.
Possesses and displays excellent verbal and written communication skills with ability to convey information in a clear, focused and concise manner while following proper grammar rules.
Demonstrates strong telephone communication and etiquette skills.
Maintain composure during moments of stress and maintain a helpful disposition at all times.
Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role.
Minimum Education, Training, and Experience Required
High School Diploma or equivalent.
Strong computer skills.
Strong research and problem-solving abilities.
Must be able to successfully pass a thorough background check and drug screen.
Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role.
Job Description: As a sit down forklift operator, you will unload materials and merchandise from incoming vehicles and load them onto assigned locations. You will also locate and move products on pallets or create pallets for storage or shipment Daily tasks also include...
...Automotive IT company ~ Working Location: Remote in Michigan ~ Employment Type: Full-time , Exempt ~ Languages: Japanese and English ~ Salary : $120K - $150K a year ~ Benefits: Medical, Dental, Vision, 401K (and more!) Job Overview...
The Maintenance Technician II performs routine and break down maintenance on processing and packaging equipment and is responsible for keeping... .... Safety Protocol Stop any observed unsafe acts and obey facility safety rules and procedures. Correct or report any observed...
...Solutions We are seeking an Account Managerbased inLouisville, KY to play a pivotal... ...supporting our regional accounts. As a customer-facing role, the Account Manager will... ...ofTPC Packaging Solutions products and services, and the ability to clearly articulate how...
Position Summary Cisco Network Security Engineer/ Senior Consultant, Strategy, Growth, and TransformationDeloittes Cyber business is passionate about making an impact with lasting change. Delivering our industry leading services requires fresh thinking and a creative...