Helpdesk Engineer Job at Virtual Vocations Inc, United States

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  • Virtual Vocations Inc
  • United States

Job Description

Providing first-level IT support remotely, the full-time Helpdesk Engineer will assist employees with technical issues, manage licenses and hardware, and troubleshoot internal IT questions to enhance productivity. Key responsibilities Provide first-level support to employees for IT-related issues Manage licenses and hardware for the company, including control and provisioning Troubleshoot and resolve technical issues, including VPN setup and access provisioning Required qualifications Bachelor's degree in computer science, information technology, or a related field 2+ years of experience in a helpdesk or support role Strong technical skills with proficiency in Windows, macOS, and Linux Experience in network configuration across different operating systems Ability to work independently and as part of a team

Job Tags

Full time

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