Admin - Logistics Job at Diakon Logistics, Piscataway, NJ

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  • Diakon Logistics
  • Piscataway, NJ

Job Description

Company Profile: 

Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.

 

Job Overview:

In this office position, you will guide deliveries of merchandise and appliances to customers by coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company’s vision.

 

Responsibilities and Duties:


  • Provides administrative support for delivery operation.

  • Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.

  • Answers a high volume of calls, screens calls, schedules appointments.

  • Heavy customer service and dispatching.

  • Route monitoring and communicating with delivery teams throughout the day.

  • Determine priorities and multi-tasks.

  • Maintains historical records by tracking and accurately recording information.

  • Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.

 

Skills/Requirements:


  • Bilingual with Spanish a plus.

  • Excellent computer skills with experience using Excel and MS Office applications.

  • Data Entry Skills, Thoroughness, Organization, Attention to Detail

  • Excellent written and verbal communication skills.

  • Dependable, with a strong focus on customer service and time management.

  • High school Diploma or GED required.

 

Schedule : Employees will work 5 days a week at this 6 days a week location. This is an in-office position - no remote or hybrid options available.  

Hourly Rate : $17-$19/hour, DOE + bonus potential. 

 

Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.

Job Tags

Hourly pay, Full time, For contractors, Immediate start

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